Reservations: 50% of the total rent including security deposit are due within 7 business days of your reservation. The remaining 50% is due 30 days prior to your arrival date. We will retain the $200 security deposit until the unit has been inspected for damage. If the damage repair costs exceed the $200 deposit, the renter is liable for the remaining costs of repair. If the unit, upon inspection, is damage free, the $200 security deposit will be returned to you within 30 days.
Linen and Cleaning: All of our units are thoroughly cleaned before and after your stay. Daily housekeeping is available at an additional charge of $100 per day. Depending on the rental, linen and cleaning charges may apply. We kindly ask that you leave the unit in the condition that you found it.
Vermont Taxes: A 9% rooms and meals tax will be added to all rentals.
Telephone Use: All long distance calls are to be charges to a calling card or 3rd party, or they will be deducted from your security deposit.
Check - In - Check - Out: Keys are to be picked up at Killi-Kemo Rentals, Inc office located at 194 Main Street in Ludlow . Please return keys to the office upon departure unless otherwise agreed upon. Check - In after……….4:00 PM Check out before………..11:00 AM
Cancellations: Your rental money and security deposit, less 10% will be refunded for any cancellations received 20 days prior to your arrival date. You may rebook and credit the money towards another stay in the same unit later. Cancellations made less than 20 days prior to your arrival date will forfeit all payments made. There will be no cancellations or refunds for Holiday periods i.e.: Christmas, New Years, Martin Luther King weekend, and February/ Presidents vacation week.
Pets/ Smoking: Pets and smoking are not permitted in most of our units. Some homeowners allow pets, please ask us for details.
Winter driving: We strongly recommend snow tires for traveling in Vermont, additionally, some of our properties require a 4WD vehicle; please inquire regarding a specific rental property. Please be careful driving and a have a wonderful vacation!